Shipping policy

List of countries you ship to (US, Ireland, Sweden, Venezuela, Netherlands, Vietnam, Germany, India, UK, Nigeria)

Notice that duties and taxes are calculated at checkout and customers don't pay upon delivery

Shipping carriers used (DHL, UPS with tracking)

Estimated processing times including customs clearance

Whether prices include duties (DDP - Delivered Duty Paid) or customers pay on delivery (DAP)

Refund/Return Policy - Add:

Duties are typically non-refundable (this is critical)

For fulfilled orders, clarify whether you'll refund duties (carrier won't refund you for DDP labels already purchased)

For unfulfilled orders, state that duties can be refunded

Consider offering store credit as alternative for international returns

For low-value items under $50 USD, consider refunds without requiring physical return